Shipping, Refund & Returning Policy – Slippers Ocean
At Slippers Ocean, we are committed to providing a seamless and enjoyable shopping experience. Our Shipping Policy is designed to ensure that your orders are processed efficiently and delivered to your doorstep with care.
Order Processing Time:
– Orders are typically processed within 14 business days of receiving payment.
– Please note that processing times may vary during peak seasons and promotions.
Shipping Rates and Options:
– We offer transparent and competitive shipping rates based on your location and the weight of your order.
– Choose from a variety of shipping options during the checkout process, including standard and expedited shipping.
Delivery Times:
– Estimated delivery times will be provided at checkout based on your selected shipping method.
– Delays may occur due to unforeseen circumstances, such as weather conditions or customs inspections.
Tracking Your Order:
– Once your order is shipped, you will receive a confirmation email with a tracking number.
– Use this tracking number to monitor the progress of your shipment and anticipate its arrival.
International Shipping:
– Slippers Ocean proudly serves customers worldwide. International shipping rates and delivery times vary based on the destination.
Refund Policy:
We want you to be completely satisfied with your purchase from Slippers Ocean. If, for any reason, you are not satisfied with your order, our Refund Policy ensures a hassle-free return process.
Returns:
– If you wish to return an item, please contact our customer service team within 14 days of receiving your order.
– Items must be in their original condition, unworn, and in the original packaging.
Refund Process:
– Refunds will be issued to the original payment method within 7-10 business days of receiving the returned items.
– Shipping fees are non-refundable.
Exchanges:
– If you would like to exchange an item, please contact our customer service team to arrange the exchange process.
Damaged or Defective Items:
– In the rare event that you receive a damaged or defective item, please contact us immediately for assistance. We will work to resolve the issue promptly.
Contact Us:
– For any questions or concerns about our Shipping or Refund Policy, please reach out to our customer service team at
Thank you for choosing Slippers Ocean!