Privacy & Policy

Effective Date: [10-10-2023]

At Slippers Ocean, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, products, and services. By accessing or using Slippers Ocean, you agree to the practices described in this policy. If you do not agree with these practices, please do not use our services.

1. Information We Collect

We may collect various types of information from you, including but not limited to:

  • Personal Information: This includes your name, email address, phone number, and other contact details you provide when making a purchase or signing up for our services.
  • Payment Information: When you make a purchase, we may collect and store your payment card information. However, we do not store this information directly. It is processed securely by our trusted payment service providers.
  • Usage Information: We collect data related to your interactions with our website, such as your IP address, browser type, device information, and the pages you visit.
  • Communications: We may store records of your interactions with us, such as emails, chat messages, and phone calls.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Fulfilling Orders: To process and deliver your orders and keep you updated on the status of your purchases.
  • Customer Support: To respond to your inquiries, comments, or requests for assistance.
  • Personalization: To tailor our services and product recommendations to your preferences.
  • Marketing and Communication: To send you updates, promotions, and information about our products and services, if you have consented to receive such communications.
  • Analytics: To analyze and improve our services, website, and user experiences.

3. Data Security

We take security seriously and employ reasonable measures to protect your data. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who help us with various aspects of our business, such as shipping, payment processing, and marketing.
  • Legal Compliance: We may disclose information when required by law, in response to a court order, or to protect our rights, privacy, safety, or property.

5. Your Rights

You have certain rights concerning your personal information, including the right to access, correct, or delete your data. To exercise these rights or make any related inquiries, please contact us using the information provided in Section 10.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to manage or disable cookies. Please refer to our Cookies Policy for more details.

7. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect information from or about children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this policy for updates.

9. Contact Information

If you have any questions or concerns regarding our Privacy Policy, please contact us at the following:

Your privacy matters to us, and we thank you for choosing Slippers Ocean. We are committed to providing you with the best products and services while respecting your privacy and data security.